IT Governance

​The strategic importance of information technology to the overall enterprise has continued to expand while budgets have been tightened.  At the same time, distributed computing and an ever increasing number of application development tools and platforms has made controlling application quality an ongoing challenge.  As a result, now, more than ever, there is a need for effectively managing IT resources, services and applications.  IT Governance combines strategy articulation and project/program management with process workflow and decision making policies to provide organizations with a comprehensive IT management solution.
 
Today, ITIL (the IT Infrastructure Library guideline that was developed by the Office of Governance Commerce on behalf of the British government) is the de-facto global standard IT Governance framework.  Utilizing ITIL, Statera works with our clients to:

  • Determine whether or not ITIL is right for the organization
  • Review current IT practices and governance and develop a GAP Assessment between the current state and an ITIL based organization
  • Develop and execute an ITIL implementation plan that covers everything from defining  service catalogs and service level agreements (SLAs), to mapping processes and controls to ensure SLAs are met, to developing reporting mechanisms to track SLAs and monitor IT Governance process flows.

IT is mission-critical to an organization. And we don’t just talk ITIL, we live it - all of our consultants are put through ITIL Foundations certification training.
 
With IT Governance, managing and delivering on key executive and strategic initiatives becomes easier, delivering more with less is possible and recognizing the value of IT across the organization is inherent.  Statera’s IT Governance approach implements the right tools to help you properly align IT activities with key business drivers and company strategy, reducing cycle times and cost, increasing service level response rates and delivering bottom-line performance enhancements.